Entry-Level Zone Manager & Customer Service Leader

Paradies Lagardère Travel Retail at the Boise Airport; Boise (ID); On-site; USD 42,000 - 56,000; Full time

Job summary

Paradies Lagardère Travel Retail at the Boise Airport seeks an entry-level Supervisory role to support zone management and daily store operations.

You will lead customer service initiatives, manage cash handling, merchandising, and staffing to drive sales and service goals within the airport shops. This on-site position offers training and growth opportunities in a fast-paced environment.

Qualifications

• Entry level supervisory position with focus on customer service.
• Strong communication and cash handling experience preferred.
• Ability to work varied shifts in a team environment.

Responsibilities

• Exceed First Class Service standards with customers and peers.
• Manage register, cash handling, and loss prevention procedures.
• Coordinate opening/closing procedures for stores.
• Direct replenishment and stockroom organization, receiving duties.
• Ensure merchandising standards are followed per guidelines.
• Monitor staffing to maximize sales and service potential.
• Coach and train associates in daily tasks.
• Build relationships within the airport community.
• Provide feedback on associate performance and counseling.

Skills

Customer service

Communication

Interpersonal skills

Motivation

Multitasking

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

Job description

Paradies Lagardère Travel Retail at the Boise Airport seeks an entry-level Supervisory role to support zone management and daily store operations.

You will lead customer service initiatives, manage cash handling, merchandising, and staffing to drive sales and service goals within the airport shops. This on-site position offers training and growth opportunities in a fast-paced environment.