Entry-Level Workforce Development Specialist

Commonwealth of Kentucky; Frankfort (KY); On-site; USD 29,000 - 35,000; Full time

Job summary

Commonwealth of Kentucky in Frankfort seeks a Workforce Development Specialist I for the Education & Labor Cabinet, Office of Unemployment Insurance. This federally funded time-limited (FFTL) position is full-time with potential overtime eligibility and will manage wage notices, claim inquiries, and eligibility reviews with a focus on accuracy and service.

Minimum requirements include two years of college; substitutions for experience are allowed in some cases.

Qualifications

• Two years (54 semester hours) from a college or university.
• Substitution of education for experience allowed in certain cases.

Responsibilities

• Instructs claimants and employers by phone or email on unemployment insurance processes.
• Performs beginning level review of eligibility for simple claims and assigns to investigators.
• Processes incoming mail and unemployment insurance claim letters; manages logs and routing.
• Drafts correspondence in response to claimant requests and reviews prior days work.

Skills

Analytical skills

Problem-solving

Judgement

Communication

Education

Two years of college

Job description

Commonwealth of Kentucky in Frankfort seeks a Workforce Development Specialist I for the Education & Labor Cabinet, Office of Unemployment Insurance. This federally funded time-limited (FFTL) position is full-time with potential overtime eligibility and will manage wage notices, claim inquiries, and eligibility reviews with a focus on accuracy and service.

Minimum requirements include two years of college; substitutions for experience are allowed in some cases.