Entry Level Warranty Administrator

Bergey; Spring House (PA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Vacation and PTO time

Paid Holidays

401k with profit sharing

Medical, Dental and Vision insurance

Employee Assistance Program

FSA and HSA Plans

Life Insurance

Opportunities for Advancement

Employee Referral Program

Employee Discount

Job summary

Bergey's Ford in Ambler, PA is seeking a dedicated Warranty Clerk to prepare, submit and reconcile warranty claims with factories and distributors. This full-time role supports the fixed operations team and ensures accurate documentation and timely processing of credits.

Join a family-owned automotive group with a comprehensive benefits package and opportunities for advancement. Valid driver’s license and background checks required.

Qualifications

• Valid driver's license.
• Background checks completed.

Responsibilities

• Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
• Processes warranty claims on a timely basis for each franchise or distributor.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Follows up on payment of outstanding claims.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with the cashier and telephone duties as needed.

Job description

• Operations
• Full-Time
• Requisition #: WARRA003471

Description

Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

We offer a generous benefit package including:

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance.
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Employee Referral Program
• Employee Discount

Shift: Full Time

Location: Bergey's Ford- Ambler, PA

Summary:

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

Essential Duties:

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Arranges for parts to be shipped to the factory or distributor or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with the cashier and telephone duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.
• Other tasks as assigned.

Requirements:

• Valid Driver's License
• Successful completion of background checks

Bergey's is an equal opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.