Entry Level Warranty Administrator

Bergey's; Ambler (Montgomery County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Vacation & PTO

Paid Holidays

401k with profit sharing

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

FSA/HSA Plans

Life Insurance

Career Advancement

Employee Referral Program

Employee Discount

Job summary

Bergey's Ford- Ambler, PA is seeking a Warranty Clerk to prepare, record, and submit warranty claims to factories and distributors. The role requires timely processing of claims, thorough documentation, and reconciliation of warranty receivables.

You will support cashier and phone duties as needed within a busy fixed operations environment. The position is full-time at our Ambler, PA location, offering benefits and opportunities for advancement in a family-owned company with a long history

Qualifications

• Valid driver's license is required.
• Successful completion of background checks is required.

Responsibilities

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Maintains warranty records and reconciles receivables.
• Keeps informed of factory recalls and bulletins.
• Assists with cashier and telephone duties as needed.
• Performs other duties as assigned.

Job description

Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits

We offer a generous benefit package including:

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance.
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Employee Referral Program
• Employee Discount

Shift

Full Time

Location

Bergey's Ford- Ambler, PA

Summary

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

Essential Duties

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Arranges for parts to be shipped to the factory or distributor or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with the cashier and telephone duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.
• Other tasks as assigned.

Requirements

• Valid Driver's License
• Successful completion of background checks

Equal Opportunity Employer

Bergey's is an equal opportunity employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.