Automotive Parts Counter Sales Associate

Bergey's; Ambler (Montgomery County); Sur place; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Vacation and PTO time

Paid Holidays

401k with profit sharing

Medical, Dental and Vision insurance.

Employee Assistance Program

FSA and HSA Plans

Life Insurance

Opportunities for Advancement

Employee Referral Program

Employee Discount

Résumé du poste

Bergey's Ford- Ambler is seeking a Parts Counter Associate to assist customers with choosing parts over the counter, by phone, or in the shop, delivering friendly, professional service and accurate pricing.

You will quote prices, review shop estimates for correct parts, pull orders from stock, and coordinate with body shop and service teams to ensure timely delivery of parts and parts availability. This role emphasizes accuracy and customer-focused service in a fast-paced automotive environment.

Qualifications

• Ford Parts or other dealer experience preferred
• Valid Driver's License
• Successful completion of background checks and drug screening

Responsabilités

• Assists customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures exposure to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to ensure parts ordered are correct and pricing aligns with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials needing attention.
• Locates out-of-stock parts from outside sources and submits emergency orders if necessary.
• Notifies the service advisor and customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and delivery timelines.

Connaissances

Customer service

Parts knowledge

Sales experience

Description du poste

Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits

• Vacation and PTO time
• Paid Holidays
• 401k with profit sharing
• Medical, Dental and Vision insurance.
• Employee Assistant Program
• FSA and HSA Plans
• Life Insurance
• Opportunities for Advancement
• Employee Referral Program
• Employee Discount

Summary

Sells parts to all customers, over the counter, through the shop or on the phone.

Location: Bergey's Ford- Ambler, Pa

Pay: $50,000-$75,000 based on experience

Shift: Full Time

Essential Duties

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
• Follows up on back-ordered parts.
• Other tasks as assigned.

Requirements

• Ford Parts or other dealer experience preferred
• Valid Driver's License
• Successful completion of background checks and drug screening

Bergey's is an equal opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.