Entry-Level Universal Banker - Customer & Sales Support

Citi Group; California; On-site; USD 31,000 - 41,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Life, Accident & Disability Insurance

Wellness programs

Paid time off (vacation/sick/holidays)

Job summary

Citi in the United States is seeking an entry-level Universal Banker to support sales and service activities within the customer service team. You will foster customer relationships to build loyalty and help grow sales for individual consumers.

Responsibilities include assisting with account openings, resolving service issues, processing transactions, and supporting branch events and initiatives. A path to develop skills in retail banking is offered.

Qualifications

• 1–3 years of relevant experience in retail banking or similar.
• Proven ability to communicate clearly in writing and verbally.
• Experience assisting customers with account servicing.

Responsibilities

• Assist with basic account openings for existing customers.
• Provide service delivery to resolve account issues.
• Execute financial transactions per bank policies.
• Refer opportunities to segment partners as appropriate.
• Create sales opportunities from service transactions and resolve complaints promptly.
• Support branch sales and promotion activities.
• Follow operational controls and regulatory procedures.

Skills

Retail Banking Experience

Customer Service

Communication Skills

Education

High School Diploma

Job description

Citi in the United States is seeking an entry-level Universal Banker to support sales and service activities within the customer service team. You will foster customer relationships to build loyalty and help grow sales for individual consumers.

Responsibilities include assisting with account openings, resolving service issues, processing transactions, and supporting branch events and initiatives. A path to develop skills in retail banking is offered.