Entry-Level Trainer

Epic; Rochester (NH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Annual raises

Bonuses

Stock grants

Job summary

Epic is seeking a Trainer based at our Madison, WI campus. This role involves leading in-person and virtual training sessions for healthcare providers and assisting staff to enhance their experience with our software.

The ideal candidate holds a Bachelor’s degree and has strong public speaking abilities. Responsibilities include instructional design, developing training scenarios, and collaborating in tight-knit teams. Benefits include comprehensive packages and merit-based compensation.

Qualifications

• Bachelor’s degree or greater (any major).
• Prior education, teaching, or performance experience preferred.
• Willingness to travel 25-60% of working days.

Responsibilities

• Lead in-person and virtual training sessions for healthcare users.
• Design and deliver instructional content and training scenarios.
• Collaborate with teams to create workflow-based training materials.

Skills

Instructional design

Public speaking

Team collaboration

Training delivery

Education

Bachelor’s degree or greater

Job description

This position is based on our campus in Madison, WI and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Trainer you’ll lead in‑person and virtual training sessions for physicians, nurses, and other healthcare users in addition to our own staff. You will be the first point of contact for many of our staff and users, shaping their experience as they transition to Epic and assisting in life‑saving work.

You will be involved in the training process from start to finish, from instructional design to the development of training materials and scenarios you deliver. Outside of the classroom, you’ll work in tight‑knit teams to design workflow‑based training content and help organizations develop their training initiatives.

Do you enjoy or have experience on stage, in a classroom, or as a tour guide? This could be the position for you. Learn more about our team at https://careers.epic.com/jobs/trainer/.

Responsibilities

Lead in‑person and virtual training sessions for physicians, nurses, and other healthcare users. Serve as the first point of contact for staff and users, shaping their experience during Epic transition. Design, develop, and deliver instructional content and training scenarios. Collaborate with teams to create workflow‑based training materials and assist organizations with tailored training solutions.

Qualifications

• Bachelor’s degree or greater (any major)
• Prior education, teaching, or performance experience preferred
• A history of academic and professional success
• Willingness to travel 25-60% of working days, with a typical month including 1-2 trips lasting 2-4 days
• Eligible to work in the United States without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Benefits

We offer comprehensive benefits to keep you healthy and happy, and your merit‑based compensation will reflect the impact you have on our company and customers. You’ll be eligible for annual raises and bonuses, stock grants, and other perks. As an Equal Opportunity Employer, we are committed to inclusive teams that design software supporting quality care for all patients. Please see our full non‑discrimination statement at https://careers.epic.com/EEO.