Entry-Level Teller I: Customer Service & Banking Ops

First-Bank; Mount Pleasant (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

First-Bank is seeking a Teller I at our Mt. Pleasant, NC location. The role handles routine branch and customer services, including deposits, loan payments, and cash handling, while promoting bank products and maintaining excellent customer relations.

Incumbents typically have less than 3 years of teller experience and will support night depository, vault duties, and daily reconciliation. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or GED; relevant reception/secretarial experience is a plus.
• Solid knowledge of bank operations, products, services, and related laws/regulations.
• Strong organizational and time management skills with ability to work with minimal supervision.

Responsibilities

• Process retail and commercial deposits, payments, and withdrawals with proper documentation.
• Balance cash drawer daily and verify cash with the vault.
• Cross-sell bank products and refer customers to appropriate staff.
• Answer phones and direct callers to bank personnel.
• Support night depository and vault duties as needed.

Skills

Customer service

Cash handling

Communication skills

Organizational skills

Computer literacy

Education

High school diploma or GED

Tools

Mainframe computer system

Banking software

Job description

First-Bank is seeking a Teller I at our Mt. Pleasant, NC location. The role handles routine branch and customer services, including deposits, loan payments, and cash handling, while promoting bank products and maintaining excellent customer relations.

Incumbents typically have less than 3 years of teller experience and will support night depository, vault duties, and daily reconciliation. Strong communication and organizational skills are essential.