Bank Teller I: Cash & Customer Service Pro

First Bank SBA, Inc.; Mount Pleasant (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Bank SBA, Inc. in Mount Pleasant, NC is seeking a Teller I to perform routine branch and customer service duties. The role handles deposits, cash handling, and simple loan payments while promoting additional bank services. Experience level is typically less than 3 years in teller work.

The position emphasizes accurate cash handling, attention to detail, and customer-oriented service in a local branch setting.

Qualifications

• High school diploma or GED required.
• In-house training or financial industry coursework preferred.
• Knowledge of bank operations, products and policies is expected.
• Excellent organizational and time management skills are essential.
• Strong verbal, written, and interpersonal communication abilities.
• Moderate computer/terminal skills and familiarity with basic software.

Responsibilities

• Receive deposits for retail and commercial accounts and issue receipts.
• Cash checks, process withdrawals and cash advances within limits.
• Assist with vault, night depository duties and currency handling.
• Open/close procedures and maintain vault balance.
• Provide customer service and cross-sell bank products.
• Answer phones and direct calls to appropriate staff.
• Process account activity and update records as required.

Skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Computer proficiency

Education

High school diploma or GED

Tools

Mainframe computer

Job description

First Bank SBA, Inc. in Mount Pleasant, NC is seeking a Teller I to perform routine branch and customer service duties. The role handles deposits, cash handling, and simple loan payments while promoting additional bank services. Experience level is typically less than 3 years in teller work.

The position emphasizes accurate cash handling, attention to detail, and customer-oriented service in a local branch setting.