Entry-Level Telecom Field Technician – Video/Data/Voice

GCI Communication Corp; Seward (AK); On-site; USD 34,440 - 52,348; Full time

Benefits offered by this job

Hiring bonus

Job summary

GCI Communication Corp in Alaska is seeking a Field Service Technician I to support customers and install and service Video, data, and voice products in homes and small businesses. You will train with senior techs and learn to troubleshoot equipment from tap to demarc.

The role emphasizes safety, customer communication on-site, and basic vehicle maintenance, with a $2,500 hiring bonus and opportunities to advance within a 24/7 telecom environment.

Qualifications

• High School diploma or equivalent.
• 6 months in a technical role or related background.
• Ability to obtain certifications such as Defensive Driving and DOT qualifications.
• Willingness to work in Arctic environment and travel as needed.

Responsibilities

• Install, service, and troubleshoot telecom equipment from the tap to the customer premise.
• Operate test equipment and maintain safety practices.
• Assist with new installations and trouble tickets; escalate issues as needed.

Skills

Telecommunications installation

Troubleshooting

Customer service

MS Office

Education

High School diploma

Tools

Test equipment

Hand tools

Job description

GCI Communication Corp in Alaska is seeking a Field Service Technician I to support customers and install and service Video, data, and voice products in homes and small businesses. You will train with senior techs and learn to troubleshoot equipment from tap to demarc.

The role emphasizes safety, customer communication on-site, and basic vehicle maintenance, with a $2,500 hiring bonus and opportunities to advance within a 24/7 telecom environment.