Entry Level Technician

Socket.dev; Portland (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Holidays

Personal Time

Vacation Time

Discounted Services

Employee Ownership (ESOP)

Flexible Spending

401(k) Match

Job summary

Sullivan Tire is seeking an Entry Level Technician to perform entry-level vehicle maintenance and tire services, delivering high quality results and customer satisfaction. You will work with store management to ensure productivity and profitability while following internal controls and procedures.

Responsibilities include mounting, balancing and repairing tires, performing basic maintenance like oil changes, and conducting safety inspections.

Qualifications

• Retail customer service experience preferred.
• Able to lift 40-50 lbs.
• Knowledge of automotive tires and service a plus.
• Willing to work in a fast-paced environment.

Responsibilities

• Mount, dismount, balance, and repair tires on passenger and light truck vehicles.
• Perform lube/oil/filter changes on domestic and foreign cars.
• Conduct vehicle safety inspections and document results.
• Perform unsupervised vehicle maintenance repairs (headlights, belts, batteries, wiper blades).
• Collaborate with store management to maintain productivity and profitability and ensure customer satisfaction.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat, clean work area and proper waste disposal.
• Assume other responsibilities as needed.

Skills

Customer service

Heavy lifting

Conflict resolution

Automotive tire knowledge

Multi-tasking

Team player

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities:

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

Requirements

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

Benefits:

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP - Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is "Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!