Entry Level Technician

Sullivan Tire & Auto Service; Norwood (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays, Personal Time, and Vacation Time

Discounted Services

Employee Stock Ownership Plan

Flexible Spending

401(k) with Company Match

Job summary

Sullivan Tire & Auto Service is looking for an Entry Level Technician to perform vehicle maintenance and repairs. You will mount, balance, and install tires, conduct safety inspections, and handle vehicle repairs while meeting productivity and customer satisfaction standards.

This role requires a focus on customer service, teamwork, and an understanding of the automotive industry. Benefits include health insurance, paid time off, and participation in the Employee Stock Ownership Plan.

Qualifications

• Focus on customer service in a retail environment.
• Capability to lift heavy weights.
• Basic understanding of vehicle maintenance.

Responsibilities

• Mount and balance passenger and light truck tires.
• Perform lube/oil/filter changes.
• Conduct vehicle safety inspections.
• Undertake various vehicle maintenance repairs.
• Ensure productivity and customer satisfaction.

Skills

Customer service focus

Ability to lift 40-50 lbs

Basic conflict resolution skills

Basic understanding of the automotive tire and auto service industry

Ability to multi-task

Team player

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

Requirements

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

Benefits

• Health Insurance - including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP - Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.