Entry Level Technician

Sullivan Tire & Auto Service; Concord (NH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Holidays

Vacation Time

Employee Owned ESOP

401(k) with Company Match

Discounted Services

Flexible Spending

Job summary

Sullivan Tire and Auto Service in Concord, NH, is seeking an Entry Level Technician to perform entry-level vehicle maintenance and tire services on customers' vehicles while delivering quality and customer satisfaction. You will work with store management to help meet productivity, profitability, and service standards, and you will follow internal controls, policies, and procedures.

Responsibilities include mounting/dismounting tires, balancing, performing lube/oil/filter changes, and

Qualifications

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

Responsibilities

• Mounts, dismounts, balances, and repairs tires on passenger and light truck vehicles
• Performs lube/oil/filter changes on domestic and foreign cars
• Performs and documents vehicle safety inspections
• Conducts unsupervised vehicle maintenance (headlights, belts, batteries, wiper blades)
• Collaborates with store management to ensure productivity, profitability and customer satisfaction
• Adheres to internal controls, policies and procedures
• Maintains a neat and clean work area and disposes of waste properly
• Assumes other responsibilities as needed

Skills

Customer service focus

Lift 40-50 lbs

Conflict resolution

Automotive tire knowledge

Multi-tasking

Team player

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers’ vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities:

• Correctly mounts, dismounts, balancing, and repair of passenger and light truck tires.
• Properly perform lube/oil/filter changes on domestic and foreign cars.
• Properly perform and document vehicle safety inspections.
• Perform unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Work with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adhere to internal controls, policies, and procedures.
• Maintain a neat and clean work area by properly disposing of all waste products.
• Assume other responsibilities as needed.

Requirements

• Customer service focus in a retail environment
• Ability to lift 40-50 lbs
• Basic conflict resolution skills
• Basic understanding of the automotive tire and auto service industry
• Ability to multi-task in a fast-paced environment
• Team player

Benefits:

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP - Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!