Entry-Level Tax & Customer Support Specialist

Travis County; Austin (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid holidays

Parental leave

Medical insurance (employer-paid on 1+

Retirement plan

Leave accruals

Job summary

Travis County Tax Office is seeking an entry-level Tax Specialist to assist residents with tax, court, and voter registration inquiries. You will handle property tax payments, court fees, and vehicle title transactions while delivering exceptional service.

This role emphasizes customer service, data entry, and basic research. The position includes strong benefits, education incentives, and growth opportunities within the Tax Office.

Qualifications

• Customer service experience required
• Ability to analyze basic tax/account information
• Strong communication and research skills

Responsibilities

• Assist customers through the contact center and provide guidance on tax, court, and voter registration processes
• Process property tax payments, court fines/fees, and vehicle title transactions
• Record transactions and balance cash drawer; prepare reports and receipts
• Provide information on procedures, forms, and regulations to the public
• Support administrative tasks, including data entry, filing, and correspondence

Skills

Customer service

Negotiation

Data analysis

Communication

Problem solving

Teamwork

Education

High school diploma or GED + 4 years clerical experience

Job description

Travis County Tax Office is seeking an entry-level Tax Specialist to assist residents with tax, court, and voter registration inquiries. You will handle property tax payments, court fees, and vehicle title transactions while delivering exceptional service.

This role emphasizes customer service, data entry, and basic research. The position includes strong benefits, education incentives, and growth opportunities within the Tax Office.