ENTRY LEVEL SERVICE WRITER

Midas International, LLC; North Carolina; On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Automotive Service Manager to lead a dedicated team in providing top-notch automotive services. This role involves managing daily operations, ensuring exceptional customer service, and maintaining a clean and organized facility. With a commitment to employee development and internal promotions, this position offers a unique opportunity for career advancement. Join a dynamic team that values quality and customer satisfaction, and take the next step in your automotive career with a company that prioritizes its employees' growth and success.

Benefits

401(k)

Bonus based on performance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Company parties

Employee discounts

Qualifications

• Strong knowledge of automotive systems and repair processes.
• Ability to lead and manage a team effectively.

Responsibilities

• Manage and direct automotive service technicians in the shop.
• Deliver exceptional customer service and oversee vehicle inspections.
• Lead, manage, and train team while promoting shop services.

Skills

General automotive knowledge

Excellent customer service skills

Good communication skills

Leadership ability

Team building skills

Flexible retail schedule

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Company parties
• Employee discounts

At Delaney Tire and Auto, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair, utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Delaney Tire and Auto Entry Level Service Writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Deliver exceptional customer service while listening and consulting customers
• Follow up with customers on services requested, estimated completion times, etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promote shop service specials
• Lead, manage, and train team while aligning with our company’s vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing, and repairing domestic, European, and Asian cars and light trucks
• Maintain inventory counts
• Ensure overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• General automotive knowledge
• Excellent customer service skills
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings, and holidays
• Valid driver’s license