Entry Level Service Technician- Warehouse and Delivery

ZipRecruiter; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

A local, family-owned organization is seeking a Field Service Technician to handle the delivery and maintenance of office equipment in Pittsburgh. The role includes receiving shipments, setting up equipment, and ensuring a clean and safe work environment. Ideal candidates will have a clean driving record and strong organizational skills, with opportunities for training and growth.

Qualifications

• Clean driving record required.
• DOT certification if needed.
• Industry experience preferred.

Responsibilities

• Deliver equipment and supplies safely.
• Assist with receiving and shelving inventory.
• Maintain warehouse cleanliness and truck upkeep.

Skills

Organizational skills

Effective verbal communication

Self-starter

Data entry skills

Education

High School Diploma or GED

Tools

Forklift certification

Stair Climber operation

Job description

Job Description

This multi-tasked position handles the delivery of office equipment, production printing, and large format printing devices, as well as supporting equipment set-ups in our Pittsburgh, PA warehouse, all while receiving on-the-job training to become a Field Service Technician. The candidate must be able to respond to the ongoing needs for the overall functioning of the warehouse/organization.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Deliver equipment and supplies to our customers in a safe and professional manner.
2. Assist with receiving all freight shipments, verify counts upon receipt, and shelve inventory items.
3. Unbox, set-up, and test equipment.
4. Participate in training certifications and in-person classes.
5. Ship parts, supplies, and equipment.
6. Trace shipments in question.
7. Provide general office maintenance, including light bulb replacement and grounds upkeep.
8. Make emergency deliveries, pick up used equipment from customer locations, and acquire parts, tools, and equipment locally.
9. Maintain warehouse cleanliness and ensure delivery trucks are well-maintained.
10. Participate in the recycling program.
11. Maintain a professional and safe environment at all times.
12. Perform other related duties as assigned by management.

QUALIFICATIONS:

• Clean driving record with the ability to drive a van or light truck.
• DOT certification, if required.
• Forklift certification is a plus; training will be provided. Ability to operate a Stair Climber is also a plus.
• Ability to read and write legibly.
• Good organizational skills.
• Effective verbal communication skills.
• Self-starter capable of working independently with minimal supervision.
• Data entry skills (training provided).

EDUCATION/EXPERIENCE:

• High School Diploma or GED.
• Industry experience in a similar field is preferred but not required.

PHYSICAL, MENTAL FUNCTIONS, AND ENVIRONMENTAL CONDITIONS:

• Ability to lift up to 50 pounds frequently and up to 100 pounds occasionally, with safe lifting techniques.
• Ability to move objects weighing up to 50 pounds frequently and 100 pounds occasionally.
• Ability to push and pull objects with moderate effort frequently.
• Stand and remain on feet for up to 8 hours per day, with 4 hours continuous.
• Perform motor skills such as grasping, bending, reaching, twisting, and turning for up to 8 hours per day.
• Effective communication with colleagues and freight carriers.
• Visual acuity to see objects clearly, discriminate colors, and perceive depth.
• Ability to understand and apply concepts continuously.
• Memory for multiple tasks and assignments over long periods.

CORE VALUES:

• Passion: Be positive, take pride, and go above and beyond expectations.
• Customer Focused: Listen, understand, be friendly, and strive for excellence.
• Integrity: Be honest, fair, and consistent in delivering quality work.
• Accountability: Take responsibility, build trust, and ensure quality.
• Family: Value each other, communicate, appreciate, and enjoy work.

OPPORTUNITY AND COMPANY CULTURE

We are an equal opportunity employer. Our company is a local, family-owned, women-owned, and nationally recognized organization committed to building lifelong, mutually rewarding relationships with our customers through industry knowledge, innovation, flexibility, and integrity. We are dedicated to customer service excellence.