Entry-Level Service Associate — Growth, Training & Advancement

Belatrix Software; Tampa (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

401(k) with company match

Paid Time Off (PTO)

Paid holidays

Ongoing training and development

Internal growth opportunities

Job summary

ReEmployAbility in the Tampa area seeks motivated individuals with strong customer service skills to start a professional career within its Service Department. Training is provided, and there are opportunities to advance within the company based on performance and business needs.

This entry-level position focuses on client service, data entry, and operational support, with pathways to specialized roles as you grow. A positive attitude and willingness to learn are essential.

Qualifications

• High school diploma or equivalent
• 1+ years customer service or related experience
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational skills
• Ability to multitask and meet deadlines
• Pass background check

Responsibilities

• Provide exceptional customer service to clients, participants, nonprofit partners, and internal team members.
• Handle inbound and outbound calls, emails, and other communications to support program operations and resolve inquiries.
• Document interactions and maintain records with strong attention to detail.
• Follow established processes and procedures to ensure quality and compliance.
• Meet or exceed productivity, quality, and KPIs.
• Support administrative tasks, including data entry and account maintenance.
• Collaborate effectively with team and adapt to changing priorities.
• Participate in training and development opportunities.

Skills

Verbal communication

Written communication

Customer service

Multitasking

Detail-oriented

Organizational skills

Team collaboration

Education

High School Diploma or equivalent

Associate's Degree

Bachelor's Degree

Bilingual (Spanish/English)

Job description

ReEmployAbility in the Tampa area seeks motivated individuals with strong customer service skills to start a professional career within its Service Department. Training is provided, and there are opportunities to advance within the company based on performance and business needs.

This entry-level position focuses on client service, data entry, and operational support, with pathways to specialized roles as you grow. A positive attitude and willingness to learn are essential.