Entry-Level Security Operations Analyst

Insight Global; New Orleans (LA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA, FSA, DCFSA options

401k retirement plan with employer-m"

Job summary

Insight Global is seeking a junior Security Analyst to join the growing cybersecurity team in a fast-paced environment. You will manage and resolve security tickets, support IAM provisioning and deprovisioning, and assist with day-to-day security operations to reduce a large backlog.

Ideal candidates have foundational cybersecurity knowledge and a drive to develop in security operations. The role offers hands-on experience with IAM, security monitoring, and vulnerability management, with

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 0–2 years of cybersecurity, security operations, help desk, or IT support experience.
• Foundational understanding of IAM, AD, and Entra ID.
• Knowledge of access controls and least-privilege principles.
• Familiarity with security monitoring and alert investigation.
• Understanding of network security fundamentals.
• Knowledge of vulnerability management concepts.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Review, prioritize, and resolve security-related tickets within established SLAs.
• Manage the ticket queue and backlog (approx. 80 requests).
• Respond to user access requests, account modifications, and security service requests.
• Support IAM processes, including provisioning and deprovisioning, access reviews, and RBAC.
• Investigate security alerts and escalate potential threats to senior staff.
• Assist with endpoint security monitoring and basic incident triage.
• Perform vulnerability management support, review scan results and remediation tracking.
• Maintain documentation of security procedures, tickets, and resolutions.
• Collaborate with IT, Infrastructure, and Applications teams to resolve issues.
• Support security audits, compliance initiatives, and evidence collection.
• Identify recurring issues and suggest process improvements.
• Participate in security projects and initiatives as assigned.

Skills

Cybersecurity concepts

Identity and Access Management (IAM)

Access controls & least-privilege

Security monitoring & alert triage

Network security fundamentals

Vulnerability management

Analytical thinking

Communication & customer service

Multitasking in fast-paced environment

Education

Bachelor’s degree in cybersecurity, information systems, computer science, or related field

Tools

Active Directory

Microsoft Entra ID (Azure AD)

SSO technologies (SAML, OAuth, OIDC)

Endpoint Detection and Response (EDR) tools

Vulnerability management platforms

Microsoft security technologies

Security monitoring / SOC exposure

Zero Trust concepts

Job description

Insight Global is seeking a junior Security Analyst to join the growing cybersecurity team in a fast-paced environment. You will manage and resolve security tickets, support IAM provisioning and deprovisioning, and assist with day-to-day security operations to reduce a large backlog.

Ideal candidates have foundational cybersecurity knowledge and a drive to develop in security operations. The role offers hands-on experience with IAM, security monitoring, and vulnerability management, with