Entry-Level Phlebotomist

TalentBurst; Naples (FL); On-site; USD 19,000 - 29,000; Full time

Job summary

TalentBurst is seeking an entry-level Phlebotomist/PSR I to greet patients, assist with check-ins, and support phlebotomy operations in Naples, FL. The role involves working Monday–Friday, 6am–2:30pm EST, with 3+ months duration and potential extension.

You will help with lobby duties, patient questions, and assist phlebotomists as needed. Requirements include a high school diploma, phlebotomy experience, and 1–2 years of client-facing customer service.

Qualifications

• Minimum 1-2 years of client-facing customer service experience is required.
• Phlebotomy experience is required, even as intern/extern.
• Keyboard/data entry experience is a must.

Responsibilities

• Greet patients on arrival and assist with check-ins at the lobby kiosk or handheld tablet.
• Assist in the draw room and cover breaks to support staffing shortages.
• Maintain waiting area cleanliness and ensure patient confidentiality and accurate information handling.
• Provide exemplary customer service and help explain procedures to patients.

Skills

Customer service

Data entry

Phlebotomy experience

Education

High school diploma

Phlebotomy training

Job description

Entry-Level Phlebotomist
Naples, FL
3+ Months with a high possibility pf extension
Monday- Friday 6am-2:30pm EST

Summary: The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grow within the company.

The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
• Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
• To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

• High school diploma or equivalent REQUIRED - no exceptions
• Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience:

• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
• Some Phlebotomy experience is REQUIRED
• Keyboard/data entry experience a must.

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

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Why TalentBurst?

At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.