Entry-Level Personal Banker — Grow Relationships & Cross-Sell

Citi

Henderson (NV)

On-site

USD 54,000 - 76,000

Full time

4 days ago

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Job summary

Citi is seeking an entry-level Personal Banker in Henderson, NV, to support sales and service activities in coordination with the customer service team. You will help build relationships with consumers and drive loyalty while contributing to sales growth.

Responsibilities include handling small business referrals, cross-selling treasury products, and coaching staff on customer needs and programs. Compliance with Citibank policies is essential.

Qualifications

0-2 years of relevant experience.
Previous banking, retail, or sales experience preferred.
Knowledge of Smart Banking tools and technologies.
NMLS registration; Safe Act compliant.
Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

Process business credit requests under $250K and identify larger lending opportunities.
Refer cross-sell opportunities in treasury and small business products.
Build referral opportunities through COIs and MGM program.
Assist in strategies to grow small business clients and sales plans.
Deliver client services via outbound/inbound calls to deepen relationships.
Coach branch staff on products and referrals.
Educate clients on service channels and present product offers.
Ensure compliance with Citibank policies and risk controls.

Skills

0-2 years experience

Banking experience

Smart Banking tools

NMLS registration

Clear communication

Education

Bachelor's Degree/University degree

Job description

Responsibilities include handling small business referrals, cross-selling treasury products, and coaching staff on customer needs and programs. Compliance with Citibank policies is essential.

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