Entry-Level People-First Customer Rep

CORNERSTONE & CO OF TEXAS LLC; College Station (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Bonus program

Competitive salary

Training & development

Job summary

Cornerstone & Co of Texas LLC in College Station, TX is hiring an entry-level Customer Relations Representative to start a career in customer relations and sales. You will learn to communicate effectively, assist customers, and build lasting relationships while working in a collaborative team environment.

The role emphasizes delivering exceptional service, educating customers on products and services, and maintaining accurate CRM records.

Qualifications

• High school diploma or GED required; college coursework or degree is a plus.
• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic computer skills; experience with CRM software is helpful but not required.
• Positive attitude, strong work ethic, and willingness to learn.
• Previous customer service or sales experience is a plus, but not required—we provide comprehensive training.

Responsibilities

• Provide exceptional customer support by answering questions and resolving concerns with professionalism.
• Build lasting relationships with customers by delivering a positive and personalized experience.
• Educate customers on available products and services while identifying solutions that meet their needs.
• Accurately process customer requests, account updates, and related documentation.
• Partner with team members to ensure every customer receives outstanding service.
• Maintain detailed records of customer interactions using CRM and other company systems.
• Consistently achieve individual and team performance goals while maintaining high customer satisfaction.

Skills

Verbal communication

Written communication

Customer service

Multitasking

CRM basics

Willingness to learn

Positive attitude

Education

High school diploma/GED

College coursework or degree (plus)

Tools

CRM software

Job description

Cornerstone & Co of Texas LLC in College Station, TX is hiring an entry-level Customer Relations Representative to start a career in customer relations and sales. You will learn to communicate effectively, assist customers, and build lasting relationships while working in a collaborative team environment.

The role emphasizes delivering exceptional service, educating customers on products and services, and maintaining accurate CRM records.