Customer Experience Banker

Cornerstone Capital Bank; Bastrop (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision benefits

401K plan

Paid Parental Leave

Job summary

Cornerstone Capital Bancorp, Inc. in Texas seeks a Banking Customer Service Representative to join our branch team. You’ll be on the front lines delivering exceptional service while assisting with everyday banking transactions and opening new accounts.

You’ll educate customers on digital banking, build lasting relationships, and balance cash drawer while supporting branch operations. This role blends Personal Banker and Teller responsibilities in a fast-paced community bank environment.

Qualifications

• High school diploma or GED required.
• Outstanding customer service skills.
• Strong attention to detail and accuracy.
• Cash handling experience required.

Responsibilities

• Deliver exceptional customer service in person and by phone.
• Open and maintain consumer deposit accounts.
• Educate customers on digital banking services.
• Balance teller drawer daily within cash limits.
• Assist with branch operational support and documentation.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Interpersonal skills

Multitasking

Organization

Problem solving

Independent work

Adaptability

Education

High School Diploma / GED

Tools

Excel

Microsoft Office

Job description

Cornerstone Capital Bancorp, Inc. in Texas seeks a Banking Customer Service Representative to join our branch team. You’ll be on the front lines delivering exceptional service while assisting with everyday banking transactions and opening new accounts.

You’ll educate customers on digital banking, build lasting relationships, and balance cash drawer while supporting branch operations. This role blends Personal Banker and Teller responsibilities in a fast-paced community bank environment.