Entry-Level Network Access Specialist – Healthcare Support

AdventHealth; Tampa (FL); On-site; USD 21,862 - 34,963; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

403-B Retirement Plan

100% Paid Parental Leave

Job summary

AdventHealth in Tampa, Florida is seeking a full-time Customer Service Representative to resolve consumer inquiries and document interactions. The ideal candidate will have a high school diploma, prior experience in customer service, and a commitment to excellent service. Responsibilities include adhering to policies, managing inquiries proficiently, and maintaining a positive attitude. Educational background in an associate degree is preferred. This role offers competitive pay ranging from $15.87 to $25.38.

Qualifications

• 1+ year of prior experience in a call center or customer service environment.
• Demonstrated personal commitment to promoting and providing excellent customer service.

Responsibilities

• Promptly resolve consumer inquiries within assigned functional areas.
• Thoroughly document all interactions and update consumer records.

Skills

Attention to detail

Customer service commitment

Interpersonal skills

Ability to handle pressure

Effective communication in English

Computer proficiency in Microsoft Office

Education

High School Grad or Equiv

Associate

Tools

CRM software

Electronic health records

Job description

AdventHealth in Tampa, Florida is seeking a full-time Customer Service Representative to resolve consumer inquiries and document interactions. The ideal candidate will have a high school diploma, prior experience in customer service, and a commitment to excellent service. Responsibilities include adhering to policies, managing inquiries proficiently, and maintaining a positive attitude. Educational background in an associate degree is preferred. This role offers competitive pay ranging from $15.87 to $25.38.