Entry-Level Medical-Only Claims Specialist I/II

Emergent Holdings, Inc.; Lansing (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Emergent Holdings, Inc. seeks an entry level Medical Only Claims Specialist I in Michigan to support the investigation, management, and documentation of workers’ compensation claims. The role emphasizes proficiency with claims policies, processes, and terminology, under supervision.

The position involves phone and desktop communication, file documentation, and collaboration with policyholders, providers, and analysts to ensure compliant handling and timely resolution of claims.

Qualifications

• General understanding of workers’ compensation claims processes.
• Strong communication and documentation skills.
• Ability to work within a multi-state team and manage priorities.

Responsibilities

• Investigate workers’ compensation claims with timely employer contact.
• Document claim file and verify coverage.
• Manage medical treatment programs and return-to-work processes.
• Coordinate with providers, claimants, and attorneys to facilitate settlements and resolutions.

Skills

Claims operations

Customer service

Verbal & written communication

Analytical skills

Education

High school diploma

MI or TX license (for higher levels)

Job description

Emergent Holdings, Inc. seeks an entry level Medical Only Claims Specialist I in Michigan to support the investigation, management, and documentation of workers’ compensation claims. The role emphasizes proficiency with claims policies, processes, and terminology, under supervision.

The position involves phone and desktop communication, file documentation, and collaboration with policyholders, providers, and analysts to ensure compliant handling and timely resolution of claims.