Entry Level Inside Sales Representative

Hub Group; Oak Brook (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Inside Sales Brokerage Representative to own a brokerage book of business. This role offers the opportunity to develop strong customer relationships, drive account growth, and deliver exceptional service in a fast-paced environment. You will manage all aspects of customer accounts, from initial contact to delivery, while adapting to the evolving industry landscape. If you are a self-starter with excellent communication skills and a passion for sales, this position is perfect for you. Join a company that values innovation and growth, and take your career to new heights.

Qualifications

• 1+ year of B2B sales or retail sales experience required.
• Excellent communication and customer service skills are essential.

Responsibilities

• Develop relationships with new customers and manage existing accounts.
• Handle daily communication and rate negotiations with clients.

Skills

B2B sales experience

Excellent communication skills

Customer service skills

Self-motivated

Resilience

Tools

CRM software

Microsoft Office

Job description

The Inside Sales Brokerage Representative will have complete ownership of a brokerage book of business within the Hub organization. From prospect to delivery, you will be responsible for bringing in new brokerage business, servicing to exceed customer expectations, and delivering a superior product within a fast-paced, dynamic environment.

Essential Job Functions:

1. Develop strong relationships with new customers to the Hub organization.
2. Continuously strive for new account growth while focusing on current business growth and service.
3. Manage daily internal and external communication, including rate negotiations, overcoming objections, and providing the value proposition of Hub Group's brokerage offerings.
4. Ability to work in an entrepreneurial environment that will allow you to thrive based on self-driven results.
5. Willingness to adapt to the ever-changing industry and take on additional responsibilities as the department continues to grow and new processes are put into place.
6. Full management of customers from an account management standpoint including but not limited to; managing costs to maximize profit, managing problem resolution, ensuring execution KPI are being met, and continual process improvement as your book of business grows.

Minimum Qualifications:

1. 1+ year of B2B sales, retail sales or service experience: Interacting with consumers recommending products or services based on identified needs.
2. Self Starter, ability to work autonomously on accounts from end to end.
3. Excellent communication, listening, presentation and customer service skills.
4. Motivated by incentives and growing a book of business.
5. Resilient as business builds over time and cold calling can be grueling.
6. CRM software and Microsoft Office proficiency preferred: Will be documenting new customers, contacts and pertinent information to the sale.

About the company

Hub Group delivers robust end-to-end supply chain solutions designed to meet your unique business needs and tailored to the specific nuances of your industry.