Entry-Level Front of House — Guest Experience & Event Ops

16 On Center

Chicago (IL)

On-site

USD 32,000 - 42,000

Full time

2 days ago

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Job summary

Thalia Hall in Chicago is seeking an entry-level Front of House Team Member to help create an exceptional guest experience during events. You will assist with day-of-show operations, ticket scanning, box office tasks, and guest management under the guidance of the Operations Manager.

The role emphasizes friendly hospitality, safe crowd handling, and flexibility to work evenings and weekends, including special weeks like Lollapalooza and New Year\'s Eve, with opportunities to learn event

Qualifications

Must be at least 21+ years old.
1+ years of experience in event operations or hospitality preferred.
Flexible schedule availability, including evenings and weekends. Open availability required for Lollapalooza week (end of July/early August) and New Year\'s Eve.

Responsibilities

Engage and interact with guests in a friendly and professional manner.
Act as the first point of contact for guests, maintaining a high level of hospitality and customer service.
Manage crowd flow professionally, ensuring a welcoming and organized atmosphere.
Perform and assist with guest and event logistics, including ticket scanning, box office operation, and credential checking.
Maintain the cleanliness and presentation of guest-facing areas throughout the event.
Assist with event setup and teardown as needed.
Maintain composure and problem-solving skills in a fast-paced environment.