Entry-Level Food Services Team Lead – Training & Quality

UPMC Mercy Health Center; Pittsburgh (Allegheny County); On-site; USD 22,000 - 32,000; Full time

Job summary

UPMC Mercy Health Center is hiring a Full Time Team Leader, Food Services to support the Dietary and Cafeteria department. This entry-level leadership role oversees hourly associates, trains staff, and ensures food safety and quality standards.

The position offers varied shifts with rotating weekends/holidays and a starting rate of $19.60/hour. Responsibilities include supervision, training and coaching, inventory security, adherence to policies, and monitoring sanitation and safety programs to

Qualifications

• Entry-level leadership role
• Supervise hourly associates and ensure policy adherence
• Train, orient, and coach new team members
• Monitor and enforce food safety and sanitation programs

Responsibilities

• Supervise hourly associates and ensure adherence to policies and procedures
• Oversee inventory security and cash revenues
• Orient, train, and coach new team members
• Monitor food safety programs and take action on hazards
• Conduct quality control checks to ensure regulatory compliance
• Perform competency checks on associate performance
• Handle customer service issues per guidelines
• Ensure adequate quantity and quality of meals per menu and requests
• Maintain sanitation program for inspection readiness

Skills

Team leadership

Training & coaching

Food safety programs

Inventory control

Quality/customer service

Job description

UPMC Mercy Health Center is hiring a Full Time Team Leader, Food Services to support the Dietary and Cafeteria department. This entry-level leadership role oversees hourly associates, trains staff, and ensures food safety and quality standards.

The position offers varied shifts with rotating weekends/holidays and a starting rate of $19.60/hour. Responsibilities include supervision, training and coaching, inventory security, adherence to policies, and monitoring sanitation and safety programs to