Entry-Level Event Customer Service Specialist

Synergize; Elk Grove (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid training

Weekly pay

Career progression

Mentorship

Professional development

Full-time schedule

Job summary

Synergize in Elk Grove, CA is hiring entry-level Customer Service Representatives to join our event marketing and community outreach team. You will interact with customers and community members at live events, promotional campaigns, retail locations, and fundraising initiatives while delivering professional and engaging service.

No previous experience is required—paid training, hands-on mentorship, and ongoing professional development are provided.

Qualifications

• Strong verbal communication and customer service skills.
• Friendly, professional, and approachable personality.
• Comfortable interacting face-to-face with customers and the public.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced, team-oriented environment.
• Strong organizational skills and attention to detail.
• Reliable, motivated, and professional work ethic.
• Experience in customer service, retail, hospitality, sales, fundraising, marketing, or events is a plus but not required.
• High school diploma or equivalent preferred.

Responsibilities

• Greet and assist customers, community members, and event attendees.
• Provide accurate information about campaigns, services, programs, and nonprofit initiatives.
• Deliver exceptional customer service and customer support during events and community outreach activities.
• Answer customer questions and help create positive, professional interactions.
• Communicate campaign and fundraising information clearly and professionally.
• Support fundraising campaigns, promotional events, and community outreach initiatives.
• Engage with customers and members of the public in face-to-face environments.
• Represent the organization and its campaigns in a professional manner.
• Work collaboratively with team members to achieve daily campaign and event goals.
• Participate in paid training, coaching, team meetings, and professional development.
• Maintain a positive and professional image while interacting with customers and community members.

Skills

Verbal communication

Customer service

Professionalism

Teamwork

Organizational skills

Attention to detail

Reliability

Face-to-face interaction

Education

High school diploma or equivalent

Job description

Synergize in Elk Grove, CA is hiring entry-level Customer Service Representatives to join our event marketing and community outreach team. You will interact with customers and community members at live events, promotional campaigns, retail locations, and fundraising initiatives while delivering professional and engaging service.

No previous experience is required—paid training, hands-on mentorship, and ongoing professional development are provided.