Entry-Level Customer Engagement Specialist (Paid Training)

TV Collective; San Leandro (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career development

Team environment

Job summary

TV Collective is seeking an entry‑level Customer Engagement Representative in California to join our event marketing team. No prior experience is required, as paid training is provided to develop communication and customer interaction skills at live events.

You will engage attendees, introduce brands, and answer questions while upholding brand guidelines. This role emphasizes teamwork, a fast pace, and opportunities for growth in marketing and business development.

Qualifications

• Friendly, approachable and comfortable communicating with others.
• Motivated to learn and develop professionally.
• Reliable, punctual and professional.
• Team‑oriented and willing to accept coaching.
• Adaptable in a fast‑paced environment.
• Interested in customer engagement, marketing, sales, or business development.
• Previous experience is welcome but not required.
• No specialized degree or prior industry experience is necessary.

Responsibilities

• Engage with customers and event attendees in a friendly, professional manner.
• Introduce customers to relevant brands, products, services, and promotional campaigns.
• Communicate campaign information clearly and answer general questions.
• Help create positive customer experiences at live events and promotional activities.
• Represent our clients professionally and follow brand guidelines.
• Work collaboratively with team members to support campaign objectives.
• Develop communication, presentation, and relationship‑building skills.
• Participate in paid training, team meetings, and ongoing coaching.
• Learn effective customer engagement and marketing techniques.
• Take on additional responsibilities as knowledge and experience grow.

Skills

Communication skills

Customer engagement

Teamwork

Adaptability

Willingness to learn

Job description

TV Collective is seeking an entry‑level Customer Engagement Representative in California to join our event marketing team. No prior experience is required, as paid training is provided to develop communication and customer interaction skills at live events.

You will engage attendees, introduce brands, and answer questions while upholding brand guidelines. This role emphasizes teamwork, a fast pace, and opportunities for growth in marketing and business development.