Entry-Level Document Management Technician — eDiscovery

CACI International Inc.; Knoxville, Northern (TN, KY); Hybrid; USD 20,000 - 29,000; Full time

Job summary

CACI International Inc. is seeking a Document Management Technician in Knoxville, TN to support attorneys and litigation teams by organizing, storing, and retrieving important documents for investigations and prosecutions.

This entry-level position offers tuition reimbursement for Relativity certifications, ACEDS, and Paralegal certificates, with strong growth potential in a fast-paced government-liaison environment.

Qualifications

• Ability to perform detailed work consistently, accurately, and under pressure.
• Must be able to read and follow instructions.
• Must understand task objectives within litigation support.
• Must take initiative to ask questions when unclear.
• Typing/keyboard skills and good communication are essential.
• Knowledge of government office and network environments is beneficial.
• Undergraduate degree preferred; litigation support experience valued.

Responsibilities

• Works under the direction of the Administrative Officer or Project Task Leader.
• Receives telephone calls and visitors to the office. Controls access to the office and ensures that only visitors properly cleared are authorized entry.
• Notifies staff members of visitors or incoming telephone calls. Takes messages from, and gives messages to visitors when staff members are unavailable.
• Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form.
• Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO's purview and furnishes the needed address or telephone number when available.
• Receives legal documents and notifies appropriate person of receipt. Organizes and maintains in binders any necessary form or other documents in prescribed manner.
• Maintains up-to-date telephone listings and files of addresses of departments and agencies. Maintains necessary telephone directories needed by the office.
• Reserves conference rooms upon request.
• Receives, reviews, and distributes incoming mail, including interoffice mail and service of process. Checks mail and annotates accordingly. Notifies staff when hand-delivered mail, FedEx/UPS deliveries, and FAXs are received.
• Receives and places in appropriate internal mailbox.
• Receives requests for office supplies and submits interoffice orders for replenishment as needed.
• Provides courier services from the USAO to courthouses and agencies as required to file/deliver documents.
• Collects quarterly mileage logs and submits reimbursement requests.
• Assists Automated Litigation Support staff with legal document redactions.
• Assists the administrative division with other tasks as needed.

Skills

Attention to detail

Reading instructions

Typing / keyboarding

Good communication

Office software proficiency

Education

Undergraduate degree preferred

Tools

Word processing

Spreadsheet

Imaging systems

Telecommunications systems

Job description

CACI International Inc. is seeking a Document Management Technician in Knoxville, TN to support attorneys and litigation teams by organizing, storing, and retrieving important documents for investigations and prosecutions.

This entry-level position offers tuition reimbursement for Relativity certifications, ACEDS, and Paralegal certificates, with strong growth potential in a fast-paced government-liaison environment.