Entry Level Customer Service Team Member

Empire Management; Philadelphia (Philadelphia County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company seeks a motivated individual for the Entry Level Customer Service Team Member role. Responsibilities include assisting customers, resolving issues, and ensuring a positive experience. Ideal candidates will receive training and develop essential skills in communication and sales.

Qualifications

• Strong communication skills, both written and verbal.
• Positive, team-oriented attitude.
• Strong problem-solving abilities.

Responsibilities

• Assist customers with inquiries and provide information.
• Resolve customer complaints and ensure satisfaction.
• Attend meetings to collaborate on sales goals.

Skills

Communication

Problem Solving

Teamwork

Education

High School Diploma or GED

Job description

Entry Level Customer Service Team Member

Join to apply for the Entry Level Customer Service Team Member role at Empire Management

Continue with Google Continue with Google

Entry Level Customer Service Team Member

3 days ago Be among the first 25 applicants

Join to apply for the Entry Level Customer Service Team Member role at Empire Management

At Empire Management Group, we are seeking a motivated individual to join our team as an Entry Level Customer Service Team Member. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive experience. You will handle a variety of customer interactions from answering questions to processing orders, providing product information and troubleshooting concerns. As an Entry Level Customer Service Team Member, you will receive comprehensive training and ongoing support to develop your skills in customer service, sales, communication, and problem-solving.

At Empire Management Group, we take pride in creating a friendly and supportive work environment where everyone can work together and feel included. As an Entry Level Customer Service Team Member, we are committed to providing outstanding service to our customers while promoting growth and development for our employees. Joining our team means becoming part of a company that values teamwork, customer satisfaction, and sales success.

Entry Level Customer Service Team Member Responsibilities

• Assist customers with inquiries, providing clear and helpful information about products, services, and sales opportunities.
• Provide professional, knowledgeable, courteous customer service and maintain friendly, helpful demeanor.
• Attend daily meetings with fellow Entry Level Customer Service Team Members to collaborate on goals and maintain high levels of customer satisfaction while aligning with sales targets.
• Resolve customer complaints promptly and in a manner that will retain and promote customer loyalty.
• Attend daily team campaign meetings to set goals, collaborating with the sales team.
• Directly market and sell products and services to qualified customers in a face-to-face environment.
  
  

Entry Level Customer Service Team Member Qualifications

• High School Diploma or GED
• Strong communication skills, both written and verbal, with the ability to clearly explain products and services and effectively drive sales.
• A positive, team-oriented attitude with a willingness to help others.
• Strong problem solving abilities, ensuring customer issues are addressed accurately and efficiently, while contributing to overall sales goals.
• Our Entry level Customer Service Team Member must be available to work flexible hours, including evenings, weekends, and holidays, depending on the needs of the client.
  
  

Powered by JazzHR

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

Referrals increase your chances of interviewing at Empire Management by 2x

Sign in to set job alerts for “Customer Service Specialist” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Customer Service Representative - State Farm Agent Team Member

Blackwood, NJ
$36,000.00
-
$50,000.00
4 months ago

Customer Experience Coordinator - Philadelphia, PA

Remote Customer Support Rep - $60-$70k (SaaS Support, CRM)

Philadelphia, PA
$60,000.00
-
$70,000.00
1 week ago

Philadelphia, PA
$18.00
-
$18.00
2 months ago

Scheduling Coordinator, Netflix House - Philadelphia

Guest Services Representative: In-person position

Customer Support Representative - Philadelphia, Full-time

Philadelphia, PA
$18.00
-
$20.00
2 weeks ago

Philadelphia, PA
$15.00
-
$18.75
11 months ago

Core Crew (Front Desk & Sales) - Rittenhouse, PA

Customer Service Representative - Philadelphia, PA

Philadelphia, PA
$55,000.00
-
$65,000.00
1 day ago

Philadelphia, PA
$28.00
-
$30.00
4 weeks ago

Customer Service Representative - Phone and Chat - Wilmington, DE

Philadelphia, PA $18.72 - $18.72 5 months ago

Part Time/Remote - Customer Communication Dispatch II Coordinator

Customer Experience Coordinator (PT) - Philadelphia, PA

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.