Entry-Level Customer Service & Store Support

Family Dollar; Newberry (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions at the register, stock shelves, and help unload merchandise while maintaining a clean, safe store environment.

The role requires a high school diploma or equivalent, retail or service experience, and the ability to lift 30–50 lbs. Strong communication and problem-solving skills are essential as is professionalism with

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Lifting ability

Follow instructions

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers, handle transactions at the register, stock shelves, and help unload merchandise while maintaining a clean, safe store environment.

The role requires a high school diploma or equivalent, retail or service experience, and the ability to lift 30–50 lbs. Strong communication and problem-solving skills are essential as is professionalism with