Entry-Level Customer Service Representative

AGC Auto Glass & Car Care; Killeen (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Paid training

Hands-on exposure to the automotive

Potential paid travel

Job summary

AGC Auto Glass and Car Care in Killeen, TX is seeking a dependable, friendly Customer Service Representative to join our growing team. This is an entry-level, hands-on opportunity with paid training provided.

No automotive or marketing experience is required—training is provided. The role focuses on welcoming customers, answering questions about glass services, handling service intake, and building a positive customer experience while learning automotive glass basics.

Qualifications

• No automotive or marketing experience required; paid training provided.
• Entry-level opportunity with hands-on learning in customer service.
• Must be able to complete background screening for access to military installation.

Responsibilities

• Greet and assist customers in a professional and helpful manner.
• Answer questions about automotive glass and related services.
• Handle service intake and basic service-related needs.
• Build positive customer relationships and ensure a great experience.
• Communicate company services to customers and protect daily operations.

Skills

Friendly, professional

Dependable and punctual

Positive and eager to learn

Self-motivated

Team player

Strong communication skills

Hands-on environment adaptability

Licensed driver

Education

High school diploma or equivalent

Job description

AGC Auto Glass and Car Care is looking for a dependable, friendly, and motivated Customer Service Representative to join our growing team.

This is an entry-level, hands-on opportunity for someone who enjoys working with people, providing excellent service, and learning new skills. No previous automotive or marketing experience is required — paid training is provided.

Compensation:

$650 - $1,000 per week

Qualifications

• Friendly, professional, and comfortable talking with customers
• Dependable and punctual
• Positive and willing to learn
• Self-motivated and able to stay productive
• Comfortable working both independently and with a team
• Strong communicators with good interpersonal skills
• Comfortable working in a hands-on environment
• Licensed drivers with reliable transportation
• Applicants must also be able to successfully complete the background screening required for access to the military installation.
• What AGC Offers
• Entry-level opportunity with paid training
• Practical customer service experience
• Opportunity to develop communication and professional skills
• Hands-on exposure to the automotive industry
• Opportunities to learn automotive glass services
• Potential opportunities for paid travel
• Supportive, team-oriented work environment
• Opportunity to grow with the company
• Ready to Get Started?
• If you're a people person who takes pride in providing great customer service, shows up ready to work, and wants to learn valuable new skills, we'd love to hear from you.

Responsibilities

• As a Customer Service Representative, you'll be one of the friendly faces representing AGC Auto Glass and Car Care. Your day-to-day responsibilities may include:
• Welcoming and assisting customers in a professional and helpful manner
• Answering questions about our automotive glass and related services
• Helping customers with service intake and basic service-related needs
• Building positive relationships and creating a great customer experience
• Communicating company services to current and potential customers
• Assisting with vehicle and windshield inspections
• Learning the basics of automotive glass repair and replacement
• Helping with digital invoices and other simple administrative duties
• Following company procedures, safety guidelines, and service standards
• Working alongside team members to keep daily operations running smoothly