Entry-Level Customer Service & Operations Assistant

Alphabe Insight Inc; College Station (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Full-time position

Career growth opportunities

Job summary

IGL4US (Innovation Growth Line for Us) is dedicated to transforming the way businesses innovate, grow, and connect with technology. We specialize in intelligent software solutions designed to simplify recruitment, optimize business processes, and empower organizations to reach their full potential.

We are seeking an Entry Level Customer Service Assistant to support our customers and assist with day-to-day service operations.

Qualifications

• Strong verbal and written communication skills.
• Professional and positive attitude.
• Excellent interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work effectively as part of a team.
• Comfortable communicating with different types of customers.
• Detail-oriented and dependable.
• Willingness to learn and develop new professional skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Provide friendly and professional assistance to customers.
• Answer customer questions and provide accurate information.
• Assist with customer requests, inquiries, and service-related concerns.
• Maintain clear and organized customer records.
• Support the team with daily customer service operations.
• Communicate updates and important information to customers.
• Help identify solutions to customer concerns.
• Maintain a professional and positive customer experience.
• Work closely with team members to meet service goals.
• Develop strong knowledge of company services and procedures.

Skills

Verbal and written communication

Team collaboration

Customer-oriented

Detail-oriented

Job description

IGL4US (Innovation Growth Line for Us) is dedicated to transforming the way businesses innovate, grow, and connect with technology. We specialize in intelligent software solutions designed to simplify recruitment, optimize business processes, and empower organizations to reach their full potential.

We are seeking an Entry Level Customer Service Assistant to support our customers and assist with day-to-day service operations.