Entry Level Customer Service Assistant

Inkspirenize,; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in Chicago is seeking an Entry Level Customer Service Assistant to join their dynamic team. This role is perfect for individuals looking to kickstart their careers in customer service. You will be the first point of contact for customers, ensuring exceptional service and support. Responsibilities include assisting with inquiries, handling complaints, and maintaining accurate records. Ideal candidates should possess strong communication skills and a willingness to learn.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet customers warmly and assist with their inquiries.
• Handle customer complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal Skills

Organizational Abilities

Detail-oriented

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

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Job Summary

We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals looking to kickstart their careers in customer service and gain valuable experience in a fast-paced environment. As a Customer Service Assistant, you will be the first point of contact for our customers, playing a crucial role in delivering exceptional service and support.

Location:

Chicago, IL

Job Type:

Full-time

Key Responsibilities

• Greet customers warmly and assist with their inquiries.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Provide product and service information to customers.
• Assist in processing orders, forms, applications, and requests.
• Follow up with customers to ensure their issues have been resolved to their satisfaction.

Qualifications & Skills

• High school diploma or equivalent; college degree preferred but not required.
• Strong communication and interpersonal skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Basic computer skills, including familiarity with Microsoft Office Suite.
• Detail-oriented with strong organizational abilities.
• Willingness to learn and adapt to new processes and systems.

Additional Information

Preferred industries include Customer Service. This role is entry level, full-time, and falls under the 'Other' job function category. Industry focus is on Advertising Services.

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