Entry Level Customer Service and Sales Representative

ascendinginc; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Ascending Solutions, Inc. is seeking an Entry Level Customer Service and Sales Representative to promote community engagement and support customer service initiatives. The role focuses on customer interactions, performance tracking, and attending networking events, offering an opportunity for professional development in a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• Proven interpersonal skills needed.
• Flexible to adapt to changing customer needs.

Responsibilities

• Interact with community members at outreach events.
• Maintain professionalism when interacting with customers.
• Track performance using key performance indicators.

Skills

Interpersonal skills

Effective time management

Organizational skills

Education

High school diploma or equivalent

Job description

Entry Level Customer Service and Sales Representative

Join to apply for the Entry Level Customer Service and Sales Representative role at Ascending Solutions, Inc.

Entry Level Customer Service and Sales Representative

3 days ago Be among the first 25 applicants

Join to apply for the Entry Level Customer Service and Sales Representative role at Ascending Solutions, Inc.

Here at Ascending Solutions, Inc., we are deeply committed to making a positive impact that extends beyond our office walls. In order to do so, we first start with aligning our mission with the clients we select to take on. By focusing on community need and driven impact, we have been able to make a name for ourselves in the Charlotte area.

With the rapid growth we have experienced, we are seeking a passionate and professional individual with a knack for empathy when it comes to customer satisfaction and supporting customer service initiatives as a Customer Service and Sales Representative. Our mission is to engage customers and donors, promoting awareness of our nonprofit partners and increasing their community presence. By facilitating continuous learning and personal development, we are able to provide the tools you need to excel in this entry level role.

Customer Service And Sales Representative Responsibilities

• Interact with community members and donors at outreach events for our clientele
• Attend in-office meetings to stay up to date on client offerings and services
• Maintain professionalism and adhere to strict level of compliance when interacting with customers, managers, or members of the community
• Attend networking events and / or conferences to further education and expand sales knowledge and skill sets
• Track personal and team performance using key performance indicators provided during training
  
  

Requirements Of a Customer Service And Sales Representative

• High school diploma or equivalent
• Previous customer service or related experience is preferred but not required
• Proven interpersonal skills
• Demonstrate the ability to manage personal time and prioritize interactions when needed
• Flexibility to adapt and remain calm around changing customer needs and sales and marketing requirements
• Effective time management and organizational skills to handle multiple customer inquiries efficiently
• Adherence to company and client-provided policies, industry regulations, and standards
  
  

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Marketing Services

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