(Entry Level) Customer Service Agent - Remote

AIL; United States; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Bonus opportunities

Residual income opportunities

Opportunities to qualify for company‑s

Remote work

Job summary

AIL is expanding its customer-focused team in the United States, offering roles that help families understand their supplemental benefits. You will explain products clearly, answer questions, and stay informed about updates to services and coverage.

We value dependable, goal-oriented individuals with strong relationship-building skills who can manage priorities, maintain a positive, professional demeanor, and communicate confidently with clients and teammates.

Qualifications

• Experience in customer service, sales or a related field.
• Strong relationship-building skills and a customer-focused approach.
• Ability to organize tasks and manage competing priorities.
• A positive attitude and professional manner.
• Clear written and verbal communication skills.

Responsibilities

• Explain available products and services in clear, easy-to-understand terms.
• Answer customer questions about coverage and benefit options.
• Stay informed about product updates and service offerings.
• Review existing coverage with clients to identify options that fit their needs and budgets.

Skills

Customer service

Sales

Relationship-building

Task organization

Professional communication

Job description

We’re expanding our team and seeking motivated individuals with strong customer service skills to help families understand their supplemental benefits. Representing a company with more than 65 years in the industry, you’ll have the opportunity to build lasting client relationships while pursuing your professional goals.

What You’ll Do

• Explain available products and services in clear, easy-to-understand terms
• Answer customer questions about their coverage and benefit options
• Stay informed about product updates and service offerings
• Review existing coverage with clients to help identify options that align with their needs and budgets

What You Bring

• Experience in customer service, sales, or a related field
• Strong relationship-building skills and a customer-focused approach
• The ability to organize tasks and manage competing priorities
• A positive attitude and professional manner
• Clear written and verbal communication skills

Who Thrives Here

We’re looking for dependable, goal-oriented individuals with an entrepreneurial mindset. You should enjoy collaborating with others, stay focused under pressure, and communicate confidently with clients and teammates.

What We Offer

• Hands-on training and ongoing support
• Weekly pay
• Bonus opportunities
• Residual income opportunities
• Opportunities to qualify for company-paid trips
• Remote work