Entry-Level Customer Relations & Sales Advocate

CORNERSTONE & CO OF TEXAS LLC; College Station (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Training & development

Job summary

Cornerstone & Co of Texas LLC in College Station, TX is seeking an ambitious Entry-Level Customer Relations Representative to join our team. This role focuses on delivering exceptional customer support, building relationships, and educating customers about products and services.

The position offers training, development opportunities, and a chance to grow within a collaborative team environment in College Station, TX.

Qualifications

• High school diploma or GED required; college coursework or a degree is a plus.
• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic computer skills; CRM experience helpful but not required.
• Willingness to learn; comprehensive training provided.

Responsibilities

• Provide exceptional customer support by answering questions and resolving concerns.
• Build lasting relationships by delivering a positive and personalized experience.
• Educate customers on products and services while identifying solutions that meet their needs.
• Accurately process customer requests, account updates, and related documentation.
• Partner with team members to ensure every customer receives outstanding service.
• Maintain detailed records of customer interactions using CRM and other company systems.
• Consistently achieve individual and team performance goals while maintaining high customer satisfaction.

Skills

Customer service

Communication skills

Multitasking

CRM software

Team attitude

Education

High school diploma or GED

College coursework/degree a plus

Tools

CRM software

Job description

Cornerstone & Co of Texas LLC in College Station, TX is seeking an ambitious Entry-Level Customer Relations Representative to join our team. This role focuses on delivering exceptional customer support, building relationships, and educating customers about products and services.

The position offers training, development opportunities, and a chance to grow within a collaborative team environment in College Station, TX.