Entry-Level Customer Engagement Representative

IB Collective Co.; Meridian (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Hands-on experience

Development opportunities

Supportive team environment

Job summary

IB Collective Co. is seeking an Entry-Level Customer Engagement Representative in Meridian, Idaho. This role emphasizes building relationships and delivering positive customer experiences, with paid training from day one to help you learn the role and develop essential people skills.

You’ll engage with customers, communicate information, and support outreach and engagement campaigns. This entry-level opportunity welcomes recent graduates and career changers, with ongoing coaching and development

Qualifications

• Strong communication and interpersonal skills required.
• Ability to work in a team and adapt to a dynamic environment.
• Willingness to learn and build customer engagement skills.
• No prior experience required; paid training provided.

Responsibilities

• Engage with customers in a friendly, professional manner.
• Explain products and services clearly and answer questions.

Skills

Communication skills

Interpersonal skills

Teamwork

Adaptability

Problem-solving

Job description

No Experience Needed — Get Started With Paid Training!

Looking for a fresh start, your first professional opportunity, or a career where you can build valuable people skills? We’re hiring an Entry-Level Customer Engagement Representative to join our growing team!

This is an excellent opportunity for motivated, outgoing individuals who enjoy interacting with people, building relationships, and working in a team-oriented environment. No previous experience is necessary — we provide paid training to help you learn the role and develop the skills you need to succeed.

What We Offer

• Paid training from day one
• Entry-level opportunity — no prior experience required
• Immediate hiring opportunities for qualified candidates
• Hands-on experience in customer engagement and relationship building
• Supportive team environment with ongoing coaching
• Opportunities for professional development and advancement based on performance and business needs
• Development of communication, interpersonal, and problem-solving skills
• [Competitive pay and performance incentives, if applicable]

What You’ll Do

As a Customer Engagement Representative, you’ll help create positive customer experiences, communicate important information, and support customer engagement initiatives.

Your responsibilities will include:

• Engage with customers and prospective customers in a friendly, professional manner
• Build positive relationships through effective communication and active listening
• Explain products, services, and current promotions clearly and accurately
• Answer general questions and help customers understand available options
• Support customer outreach, promotional activities, and engagement campaigns
• Identify customer needs and direct inquiries to the appropriate resources
• Collaborate with team members to meet engagement and performance goals
• Participate in paid training, coaching sessions, and ongoing team development

Who We’re Looking For

We’re looking for enthusiastic, dependable individuals who enjoy working with people and are motivated to learn.

You may be a great fit if you:

• Have strong communication and interpersonal skills
• Enjoy meeting new people and creating positive interactions
• Bring a positive attitude and a willingness to learn
• Are reliable, adaptable, and comfortable in a team environment
• Can listen carefully and communicate information clearly
• Are motivated to develop new skills and grow professionally
• Enjoy a dynamic environment where every day can bring new interactions

No experience? No problem! We welcome recent graduates, entry-level job seekers, career changers, and applicants from a variety of backgrounds. Previous customer service or sales experience is helpful but not required.

Why Join Our Team?

Start building your professional future in a role that helps you develop practical communication, customer relations, teamwork, and problem-solving skills.

With paid training and ongoing support, you’ll have the opportunity to learn on the job, build confidence, and explore future growth opportunities based on your performance.

If you’re looking for an opportunity to gain experience, work with a supportive team, and develop skills that can carry throughout your career, this could be the right fit for you.