Entry Level Customer Consultant

PINNACLE STRATEGY GROUP LLC; Kentucky; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Training and Development

Leadership and Management development

Competitive compensation packages

Travel opportunities

Job summary

Pinnacle Strategy Group LLC in the United States is seeking an entry-level Customer Consultant to deliver top-tier customer service while representing our firm.

Our culture emphasizes collaboration and rapid growth; you will learn promotions, work with clients and teammates, and pursue leadership opportunities through comprehensive training.

This role offers paid training, ongoing development, and a path to management as you demonstrate success.

Qualifications

• Must be at least 18 years old.
• Eager to learn and grow within a company.
• Strong interpersonal and communication skills.
• Must have a high school diploma or equivalent.

Responsibilities

• Provide exceptional customer support.
• Work directly with customers.
• Inform customers of new promotions.
• Collaborate with team to meet goals and metrics.
• Must be able to work both independently and within a team.
• Gather reports for management.

Education

High school diploma or equivalent

Job description

Job Description

This is an entry level position therefore our team members provide all of the necessary training to ensure success in this role. There is unlimited growth potential for individuals seeking management and leadership roles in the future. We prioritize a collaborative work environment filled with like minded, young professionals ready to take the next steps in their career.

About us: Pinnacle Strategy Group has been providing quality customer consulting to greater Cleveland Ohio for almost 2 years! Pinnacle is a leading company that specializes in communications, marketing, client acquisition, and consulting. We are committed to the highest level of innovation and overall customer satisfaction. As we continue to expand our reach, we are looking for talented, outgoing individuals who share our vision for excellence. We are looking for individuals to join our fast paced and upbeat team as a Customer Consultant.

Your Role: As a Customer Consultant, you will be responsible for providing our customers with the highest level of customer service as you will be representing our company. Our company, clients, and customers expect the highest level of professionalism, integrity, and satisfaction in every interaction.

Customer Consultant responsibilities include but are not limited to:

• Provide exceptional customer support
• Working directly with our customers
• Inform customers of new promotions
• Collaborate with team to meet goals and metrics
• Must be able to work both independently and within a team
• Gather reports for our management team

Qualifications include:

• At least 18 years old
• Eager to learn and grow within a company
• Strong interpersonal and communication skills
• Strong communication skills and a passion for customer satisfaction
• Ability to thrive in a dynamic, fast-paced environment
• High school diploma or equivalent

Benefits Include:

• Training and Development
• Leadership and Management opportunities
• Competitive compensation packages
• Travel opportunities