Entry-Level Client Relations Specialist | Growth & Training

Luxuriate Management; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Luxuriate Management is seeking a Client Relations Associate to be the primary contact for our clients, building lasting relationships and ensuring exceptional service in a fast-paced, collaborative environment.

You will handle onboarding, respond to inquiries, educate on products, and coordinate with internal teams to meet client needs while contributing to customer satisfaction and growth.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with new and existing clients
• Respond to customer questions and provide timely support
• Educate clients on products, services, and available solutions
• Assist with onboarding new customers and managing client accounts
• Coordinate with internal departments to ensure client needs are met
• Resolve customer concerns professionally and efficiently
• Monitor client feedback and identify opportunities for improvement
• Support business growth through customer retention and relationship building

Skills

Communication

Organization

Multitasking

Customer service

Independence

Teamwork

Problem solving

Adaptability

Job description

Luxuriate Management is seeking a Client Relations Associate to be the primary contact for our clients, building lasting relationships and ensuring exceptional service in a fast-paced, collaborative environment.

You will handle onboarding, respond to inquiries, educate on products, and coordinate with internal teams to meet client needs while contributing to customer satisfaction and growth.