Entry Level Client Relations Associate

GEM; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Medical and dental benefits

Opportunities for professional growth

Hands-on experience in client沟通

Collaborative and supportive workplace

Job summary

GEM in Norfolk, Virginia seeks an enthusiastic, customer-focused individual to join our client relations team. You will engage with clients, share information about products and promotions, and help ensure satisfaction through proactive communication and problem-solving.

We value a friendly, professional attitude and the ability to work well with others. Training is provided, with opportunities for growth and advancement within a collaborative workplace.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, professional, and approachable attitude.
• Strong listening and problem-solving abilities.
• Willingness to learn and accept feedback.

Responsibilities

• Establish and maintain positive client relationships.
• Communicate information about products, services, and promotions.
• Help address customer questions and support satisfaction.
• Represent GEM with professionalism and enthusiasm.
• Collaborate with colleagues to achieve team objectives.
• Participate in paid training and professional development.

Skills

Excellent communication

Interpersonal skills

Teamwork

Willingness to learn

Job description

At GEM, we value individuals who enjoy connecting with people, communicating effectively, and creating positive client experiences.

We are looking for enthusiastic, team-oriented candidates who are eager to develop their professional skills and contribute to strong, lasting client relationships.

Responsibilities

• Establish and maintain positive relationships with clients and customers.
• Communicate information about products, services, and promotions.
• Help address customer questions and support client satisfaction.
• Represent GEM with professionalism and enthusiasm.
• Collaborate with colleagues to achieve team objectives.
• Participate in paid training and professional development.

Qualifications

• Excellent communication and interpersonal skills.
• A friendly, professional, and approachable attitude.
• Strong listening and problem-solving abilities.
• A willingness to learn and accept feedback.
• Ability to work effectively in a team environment.

What GEM Offers

• Paid training.
• Medical and dental benefits for eligible employees.
• Opportunities for professional growth and advancement.
• Hands‑on experience in client communication.
• A collaborative and supportive workplace.

Enjoy working with people? Build your future with GEM! We welcome motivated individuals who are ready to learn, grow, and make a positive impact.