Communications Associate - Entry Level

GEM; Richmond (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hands-on experience in communications

Collaborative team environment

Role-related training and feedback

Transferable professional skills

Opportunity for increased responsabil

Company-wide exposure

Job summary

GEM is seeking a motivated Communications Associate to support day-to-day communication activities and deliver campaign messages. The role involves engaging with customers, community members, and team members in a collaborative environment.

Candidates should enjoy communicating with people and developing professional skills, with opportunities to participate in events, trainings, and cross-team collaboration.

Qualifications

• Strong verbal and written communication skills.
• Professional interpersonal skills and a positive attitude.
• Ability to explain information clearly and adapt communication to different audiences.
• Good listening, organization, and time-management skills.
• Willingness to learn, accept feedback, and work collaboratively.
• Attention to detail and commitment to accurate communication.

Responsibilities

• Communicate campaign information and key messages clearly, accurately, and professionally.
• Support in-person communication activities at events, promotional locations, and community engagements.
• Help ensure that brand messaging remains consistent across assigned activities.
• Respond to general questions and direct inquiries to the appropriate team member when necessary.
• Assist with preparing communication materials, presentations, talking points, and campaign information.
• Collaborate with colleagues to coordinate messaging and share relevant updates.
• Gather feedback from customer and community interactions to help identify communication opportunities.
• Maintain professional standards when representing GEM and its clients.
• Participate in training and team meetings to strengthen communication and presentation skills.

Skills

Verbal communication

Written communication

Interpersonal skills

Audience adaptation

Listening & organization

Learning & collaboration

Job description

GEM works with brands and organizations to create meaningful connections through promotional campaigns, event marketing, and community engagement. Clear communication, professional representation, and consistent messaging are important to delivering successful campaigns.

We are seeking a motivated Communications Associate to support day-to-day communication activities, help deliver campaign messages, and contribute to positive relationships with customers, community members, and team members.

This opportunity is suitable for candidates who enjoy communicating with people, developing professional skills, and working in a collaborative environment.

Key Responsibilities

• Communicate campaign information and key messages clearly, accurately, and professionally.
• Support in-person communication activities at events, promotional locations, and community engagements.
• Help ensure that brand messaging remains consistent across assigned activities.
• Respond to general questions and direct inquiries to the appropriate team member when necessary.
• Assist with preparing communication materials, presentations, talking points, and campaign information.
• Collaborate with colleagues to coordinate messaging and share relevant updates.
• Gather feedback from customer and community interactions to help identify communication opportunities.
• Maintain professional standards when representing GEM and its clients.
• Participate in training and team meetings to strengthen communication and presentation skills.

Qualifications

• Strong verbal and written communication skills.
• Professional interpersonal skills and a positive attitude.
• Ability to explain information clearly and adapt communication to different audiences.
• Good listening, organization, and time-management skills.
• Willingness to learn, accept feedback, and work collaboratively.
• Attention to detail and commitment to accurate communication.

Previous experience in communications, public relations, customer service, hospitality, marketing, or community engagement is beneficial but not required.

Candidates with transferable skills and a willingness to learn are encouraged to apply.

Skills You Can Develop

• Professional communication and presentation.
• Brand messaging and audience engagement.
• Active listening and relationship building.
• Team coordination and information sharing.
• Problem-solving and interpersonal communication.
• Professional writing and preparation of communication materials.

What GEM Offers

• Opportunities to gain practical experience in communication and brand representation.
• A collaborative team environment.
• Role-related training and constructive feedback, as applicable.
• Opportunities to strengthen transferable professional skills.
• Potential for additional responsibilities as experience and business needs allow.