Entry-Level Case Aide — Client & Crisis Support

Monroe County; City of Rochester (NY); On-site; USD 39,000 - 49,000; Full time

Job summary

Monroe County in Rochester, NY seeks a Case Work Aide for an entry-level role focused on initial and ongoing contact with clients and families, assisting Caseworkers and other professionals in handling crises such as economic, social, and medical issues. The employee reports to Caseworkers or higher-level staff and does not supervise others.

Minimum qualifications include graduation from high school or GED; preferred qualifications include an Associate’s Degree in Human Services and at least one

Qualifications

• High school diploma or GED completed.
• Associate's Degree in Human Services preferred.
• At least one year of experience in human services.
• Excellent writing and communication skills.
• Ability to enter information into databases.
• Must be able to operate a motor vehicle.
• Work in office and community settings.

Responsibilities

• Provide initial and ongoing contact with clients and families.
• Assist Caseworkers, Examiners, and other staff in crisis interventions.
• Enter information into various databases.
• Work in both office and community settings.

Skills

Excellent writing skills

Excellent communication skills

Data entry into databases

Motor vehicle operation

Education

High school diploma or GED

Associate’s Degree in Human Services or related field

Job description

Monroe County in Rochester, NY seeks a Case Work Aide for an entry-level role focused on initial and ongoing contact with clients and families, assisting Caseworkers and other professionals in handling crises such as economic, social, and medical issues. The employee reports to Caseworkers or higher-level staff and does not supervise others.

Minimum qualifications include graduation from high school or GED; preferred qualifications include an Associate’s Degree in Human Services and at least one