Entry Level Brand Ambassador

Tidewater Consulting; Gainesville (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Tidewater is seeking a Customer Service Representative to join our team in the greater Atlanta area. You will support our sales and marketing efforts by directly engaging with consumers to identify needs and build lasting relationships.

The ideal candidate has face-to-face customer service experience, strong multitasking and follow-up skills, and a coachable, proactive attitude. You will report on daily activities, support client satisfaction, and help drive growth for the brand.

Qualifications

• Face-to-face customer service experience is required (6 months to 1 year).
• Trustworthy and professional with a moral compass.
• Proven organizational skills and attention to detail.
• Ability to implement ideas and deliver quick solutions.
• Coachable with a positive attitude and student mentality.

Responsibilities

• Client support and networking: identify new customers and understand market needs.
• Drive revenue and meet sales quotas by demonstrating products/services to secure new accounts.
• Ensure client satisfaction and uphold brand standards; resolve issues during the sales cycle.
• Account management: stay in contact with customers and pursue upgrades and referrals.
• Reporting: maintain daily activity, order, and sales reports.

Skills

Multitasking

Follow-up

Trustworthy

Coachable

Professional demeanor

Communication

Job description

Tidewater is looking for the best talent in the greater Atlanta area, to join our growing Customer Service team. The customer service representative will aid our sales and marketing division to meet directlywith consumers and identify their needs. The ideal candidate will have prior experience in the customer service or a related field, have great multitasking ability, and excellent follow-up skills. Our goal as a company is to provide services that will create trust in our brand for many years to come.

Requirements:

• 6 months to a year of face-to-facecustomer service experience
• Trustworthy and professionalwith a moral compass
• Proven organizational skills and demonstrable attention to detail
• Ability to implement new ideas and deliversolutions quickly
• Coachable, positive attitude, anda student mentality

Responsibilities:

• Client support and networking – Acquire and maintain a network of sources to identify new customers.Communicate directly withcustomersto identify and understand market needs.
• Drive revenue and meet sales quotas - Demonstrate the functions and uses of products or services to secure and close new accounts.
• Provide client satisfaction through transparency - Uphold company and brand standards. Respond to and actively fix issues that arise throughout the sales cycle andservice contract.
• Account management - Stay in contact with existing and previous customers; provide appropriateenhancements, upgrades, and follow up on allreferrals.
• Reporting – Maintain daily reports of activities, orders, sales, and team/territory standing.

People who have experience in the following areas tend to do well in this position: customer service, clients, consulting, communication, teamwork, leadership, entrepreneurship,entry level management, restaurant, sports, student, internship, marketing, account management, client relations, entry level, trainee, products, brand management, outreach, liaison, athlete, field, campaign, CSM, CSR, training.