Entry-Level Billing & Payments Specialist

Acrisure; Janesville (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Dental insurance

Vision insurance

Generous paid time off

401(k) plan

Paid maternity and paternity leave

Job summary

Acrisure is looking for a Billing Specialist to join our team in Janesville, WI. This position is perfect for early-career individuals interested in billing and finance. Responsibilities include processing transactions, resolving discrepancies, and supporting customer inquiries.

Key qualifications include a high school diploma, customer service experience, Microsoft Office skills, and a strong attention to detail. Join us to grow your career in an supportive environment with excellent benefits.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service or administrative experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong data entry skills with a high level of accuracy.
• Basic math and problem-solving abilities.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Respond to inbound and outbound customer inquiries related to billing.
• Process billing statements, adjustments, cancellations, and plan changes.
• Accurately enter and maintain data in company systems.
• Research and resolve billing discrepancies in a timely manner.
• Assist with escalated or complex billing inquiries.
• Perform general administrative and clerical support tasks.
• Ensure compliance with company policies and procedures.

Skills

Customer service experience

Data entry skills

Microsoft Office proficiency

Problem-solving abilities

Written and verbal communication skills

Organizational skills

Education

High school diploma or equivalent

Job description

Acrisure is looking for a Billing Specialist to join our team in Janesville, WI. This position is perfect for early-career individuals interested in billing and finance. Responsibilities include processing transactions, resolving discrepancies, and supporting customer inquiries.

Key qualifications include a high school diploma, customer service experience, Microsoft Office skills, and a strong attention to detail. Join us to grow your career in an supportive environment with excellent benefits.