Entry-Level Auto Service Advisor & Writer

Christian Brothers Automotive

Kansas City (MO)

On-site

USD 40,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Healthcare benefits

Paid vacation

Retirement plan matching

Financial wellness program

Job summary

Christian Brothers Automotive is seeking an Entry Level Automotive Service Advisor/Writer in Kansas City, MO. The role focuses on guiding guests through the repair process, keeping them informed, and building lasting relationships with customers.

The position is Monday through Friday, 7am to 6pm, with opportunities to grow in a friendly, team-oriented environment. The advisor explains repair options, coordinates store workflow, and strives to deliver honest, quality service while maintaining a

Qualifications

1+ years of experience in Automotive Customer Service preferred
Outgoing, people-oriented personality ready to go the extra mile for customers
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications

Responsibilities

Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest vehicle in an easy-to-understand way
Manage the store's workflow in an effective and efficient manner
Sell services honestly without compromising integrity
Maintain a positive attitude and team atmosphere
Communicate on the phone in a clear professional manner
Build long-term relationships with store, customer, and team
Direct and participate in customer service activities
Shuttle guests as needed in CBA branded vehicle
Ensure repairs meet proper specifications
Work with team and assist others as needed
Perform other duties as assigned