Entry-Level Appointment Setter

Pawfect Shine; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Employee discounts

Supportive team environment

On-site role

Job summary

Pawfect Shine in Los Angeles is seeking an Entry-Level Appointment Setter to join our friendly team. This full-time, on-site role focuses on helping pet owners schedule grooming appointments and ensuring accurate appointment details are communicated.

No prior appointment-setting experience is required, and paid training is offered. Expect a collaborative, customer-focused environment with opportunities for growth and employee discounts on services.

Qualifications

• High school diploma or equivalent is preferred.
• No prior appointment-setting experience is required.
• Friendly and professional personality with strong communication skills.
• Good organizational and time-management abilities.

Responsibilities

• Assist pet owners with scheduling grooming appointments.
• Coordinate appointment times based on availability.
• Confirm upcoming appointments and provide customers with appointment details.
• Update appointment information when changes are requested.
• Help customers select appropriate appointment times based on available services.
• Assist with rescheduling and cancellations.
• Maintain an organized appointment schedule.
• Support the front desk and salon team with general customer service duties as needed.

Skills

Verbal communication

Organization

Time management

Attention to detail

Education

High school diploma or equivalent

Job description

Pawfect Shine is looking for a friendly, organized, and motivated Entry-Level Appointment Setter to join our team in Los Angeles. This is a great opportunity for someone who enjoys helping customers, communicating with pet owners, and learning the day-to-day operations of a professional pet grooming business.

Responsibilities

• Assist pet owners with scheduling grooming appointments
• Coordinate appointment times based on availability
• Confirm upcoming appointments and provide customers with appointment details
• Update appointment information when changes are requested
• Help customers select appropriate appointment times based on available services
• Assist with rescheduling and cancellations
• Help maintain an organized appointment schedule
• Support the front desk and salon team with general customer service duties as needed

Qualifications

• High school diploma or equivalent preferred
  
• No previous appointment-setting experience required
• Previous customer service or receptionist experience is a plus
• Friendly and professional personality
• Strong verbal communication skills
• Good organizational and time-management skills
• Strong attention to detail

Compensation & Benefits

• $18–$24 per hour, depending on experience
• Full-time position
• Paid training
• Supportive team environment
• Opportunities for professional growth and advancement
• Employee discounts on eligible services

Job Type

Full-time, On-site

Location

Los Angeles, CA