Entry Level Customer Service Assistant

Pawfect Shine; Milwaukee (WI); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Paid training

Employee discounts

Professional growth opportunities

Supportive team environment

Job summary

Pawfect Shine in Milwaukee is seeking a friendly, organized Entry Level Customer Service Assistant to join our pet grooming team. This on-site, full-time role focuses on welcoming clients, scheduling appointments, processing payments, and keeping the front desk running smoothly.

Ideal candidates have a high school diploma, excellent communication, and a love for animals. Paid training and growth opportunities are offered in a supportive environment.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal and verbal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong organizational skills and attention to detail.
• Comfortable working around dogs and other pets.

Responsibilities

• Welcome customers and their pets in a friendly and professional manner.
• Schedule, confirm, and update customer appointments.
• Check pets in and out for grooming services.
• Collect and process customer payments.
• Maintain accurate customer and appointment information.
• Keep the reception and customer areas organized and welcoming.
• Assist with general customer service and daily salon operations as needed.

Skills

Interpersonal communication

Customer service

Organization

Attention to detail

Pet-friendly

Education

High school diploma

Job description

Pawfect Shine is seeking a friendly, organized, and dependable Entry Level Customer Service Assistant to join our team in Milwaukee. This position is ideal for someone who enjoys helping pet owners, providing excellent customer service, and supporting the day-to-day operations of a professional pet grooming business.

Responsibilities

• Welcome customers and their pets in a friendly and professional manner


• Schedule, confirm, and update customer appointments


• Check pets in and out for grooming services


• Collect and process customer payments


• Maintain accurate customer and appointment information


• Keep the reception and customer areas organized and welcoming


• Assist with general customer service and daily salon operations as needed

Qualifications

• High school diploma or equivalent preferred


• Excellent interpersonal and verbal communication skills


• Friendly, professional, and customer-focused attitude


• Strong organizational skills and attention to detail


• Comfortable working around dogs and other pets

Compensation & Benefits

• $18-$27 per hour, depending on experience


• Full-time position


• Paid training


• Supportive team environment


• Opportunities for professional growth


• Employee discounts on eligible services

Job Type

Full-time, On-site