Entry-Level Account Manager

T-Brothers Logistics, LLC; Chicago, Northern (IL, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

T-Brothers Logistics, LLC is seeking an Entry-Level Account Manager to handle the day-to-day movement of assigned freight, serve as the main point of contact for customers, and ensure smooth operations with top-notch service.

You will learn to negotiate rates with carriers, track shipments, and coordinate multiple deadlines in a fast-paced environment, with training provided for logistics software and processes. This is a great entry point into a career in logistics with room to grow.

Qualifications

• Looking for candidates with interest in logistics; training provided.
• Strong communication and organizational skills required.
• Willingness to learn logistics software. ,

Responsibilities

• Manage and oversee the transportation of freight for assigned accounts.
• Act as the primary contact for customers, providing shipment updates and addressing concerns.
• Communicate and negotiate rates with carriers to secure efficient transportation solutions.
• Handle general customer service inquiries, ensuring customer satisfaction and problem resolution.
• Work in a fast-paced environment, coordinating multiple shipments and deadlines simultaneously.
• Utilize technology and internal systems to track shipments and maintain accurate records.

Skills

Attention to detail

Self-motivated

Urgency & prioritization

Multitasking & organization

Verbal & written communication

Fast-paced work style

Logistics software literacy

Job description

T-Brothers Logistics is a growing logistics company dedicated to providing top-tier transportation solutions for our clients. Our team thrives in a fast-paced environment where communication, problem-solving, and efficiency drive our success. We're looking for motivated individuals who are ready to build a career in logistics and grow with us!

Position Overview

As an Entry-Level Account Manager, you will be responsible for the day-to-day movement of all assigned freight from your accounts. You'll serve as the main point of contact for customers, manage shipments, negotiate rates with carriers, and ensure smooth operations while delivering top-notch customer service.

Key Responsibilities

• Manage and oversee the transportation of freight for assigned accounts
• Act as the primary contact for customers, providing shipment updates and addressing concerns
• Communicate and negotiate rates with carriers to secure efficient transportation solutions
• Handle general customer service inquiries, ensuring customer satisfaction and problem resolution
• Work in a fast-paced environment, coordinating multiple shipments and deadlines simultaneously
• Utilize technology and internal systems to track shipments and maintain accurate records

What We're Looking For

Experience: Logistics experience preferred but not required – we'll train the right candidate!

Skills & Attributes:

• Strong attention to detail
• Self-driven and shows initiative
• Ability to work with a sense of urgency and prioritize tasks effectively
• Ability to multitask and stay organized
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced environment
• Basic technology literacy (experience with logistics software is a plus)